Generally, organizations create Teams and channels for various projects or initiatives, and then once the work is finished, the Teams/Channels get abandoned and eventually forgotten. This leads to users’ frustration because there is a sense that the project is never done which leads to worker dissatisfaction. On top of this chaos, you have data in these Teams that are stale or no longer accurate. These posts and files show up in search results and have users browsing many different files to see what is correct, leading to confusion and wasted time. In terms of Microsoft Teams governance and lifecycle management, we want to think about the diagram below where we create a Team, manage the Team, disable a Team and then archive a Team.
When the work of a team has run its course, it’s essential to acknowledge that it’s formally over. This gives team members a sense of closure and prevents anyone from accessing outdated, stale information. You can use the team itself to conduct closure rituals like postmortems and executive summaries.
You can either delete a team or use expiration and retention policies in addition to archiving to reduce exposure to teams that are not active any longer. Once the work in a Team has been completed, the Team can be published for a broader audience to consume.
At Withum, we have the expertise to understand your existing Microsoft Teams environment, make the appropriate recommendations and implement a comprehensive top-down approach on governance and Microsoft Teams lifecycle management.