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Rachel’s expertise includes the full development lifecycle of web applications and systems, with a focus on Microsoft SharePoint 2007, 2010, and 2013, and Office 365. She has led design, deployment, and maintenance projects for internal and external websites for government and commercial customers. These efforts included security permissions, custom web parts and workflows, enterprise content management, and training.

Responsible for business needs analysis and features documentation. Provides best practice for collaborative solution design, guidance for user experience design for wireframes, creative designs, information architecture, and usability analysis.

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