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Why Microsoft Dynamics 365 Business Central Is Right for Retailers

by Christopher Flood, Manager, Management Consulting Services

 

With the emergence of e-commerce and multi-channel selling, retail has evolved from consumers solely selling products in-store to having the ability to buy products from anywhere they have a wi-fi connection.

Because of this, retailers face some business challenges. You might relate to some of these most common challenges:

  • Customers are choosing multichannel buying experiences
  • Customers are expecting a seamless experience
  • So many technologies exist to drive marketing and sales, but they don’t seem to work together
  • Inventory tracking challenges
  • Financial reporting challenges

Retailers need to ensure that everyone in their organization has the most up-to-date information to not only meet their customers’ demands but also ensure customer satisfaction.

Microsoft Dynamics 365 Business Central is a one-stop-shop that provides a consolidated view of your Point of Sale, multi-channel management, store operations, merchandising, supply chain, CRM, and financial information.

Business Central brings the following benefits to your organization:

  • Centralize management of pricing and planning – Plan the best layout for restocking and manage all pricing from one central data point
  • Increase customer satisfaction – Access to real-time information allows your team to make decisions faster
  • Manage customer accounts – Historical buying patterns allow you to identify upsell opportunities
  • Automatic ordering – Automatically replenish stock when inventory runs low to minimize waste
  • Business Intelligence – Dashboards consolidate information from multiple data sources providing your team with real-time information

Business Central allows retailers to run their business with a single solution. Want to learn more about streamlining your processes, making smarter decisions, and accelerating growth with Dynamics 365 Business Central? Reach out to us for a complimentary consultation to learn more.

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