With the emergence of e-commerce and multi-channel selling, retail has evolved from consumers solely selling products in-store to having the ability to buy products from anywhere they have a wi-fi connection.
Because of this, retailers face some business challenges. You might relate to some of these most common challenges:
- Customers are choosing multichannel buying experiences
- Customers are expecting a seamless experience
- So many technologies exist to drive marketing and sales, but they don’t seem to work together
- Inventory tracking challenges
- Financial reporting challenges
Retailers need to ensure that everyone in their organization has the most up-to-date information to not only meet their customers’ demands but also ensure customer satisfaction.
Microsoft Dynamics 365 Business Central is a one-stop-shop that provides a consolidated view of your Point of Sale, multi-channel management, store operations, merchandising, supply chain, CRM, and financial information.
Business Central brings the following benefits to your organization:
- Centralize management of pricing and planning – Plan the best layout for restocking and manage all pricing from one central data point
- Increase customer satisfaction – Access to real-time information allows your team to make decisions faster
- Manage customer accounts – Historical buying patterns allow you to identify upsell opportunities
- Automatic ordering – Automatically replenish stock when inventory runs low to minimize waste
- Business Intelligence – Dashboards consolidate information from multiple data sources providing your team with real-time information
Business Central allows retailers to run their business with a single solution. Want to learn more about streamlining your processes, making smarter decisions, and accelerating growth with Dynamics 365 Business Central? Reach out to us for a complimentary consultation to learn more.