Joe-Hickey_Web

Joseph Hickey

Advisory Consultant, Digital Workplace Solutions

Get to Know Me

Joseph (Joe) brings nearly a decade of experience in technology-related roles, three of which are in digital advisory.

Joe’s key strengths in professional services include helping clients integrate various systems, designing user-friendly interfaces, and providing end-user training and support. By engaging with stakeholders and aligning solutions with business goals, he helps drive efficiency and enhances user experiences.

Joe has been heavily involved in Withum’s internal Copilot rollout and AI initiative, bringing his internal experience back to his clients.

In addition, he is a Certified ScrumMaster from ScrumAlliance, a Microsoft Certified: Power Platform Functional Consultant Associate, a Microsoft Certified: Power Platform App Maker, a Microsoft Certified: Power Platform Developer Associate and a Microsoft Certified: Power Platform Fundamentals.

Service Expertise

Learn More About My Story

Learn more about my professional experience and how I spend my time outside the firm.

Education:

  • BS, Business Administration and Technology Management, Cum Laude, Dean’s List, The Catholic University of America

As a New Jersey native, Joe loves going to the beach. Joe’s hobbies include playing video games and watching TV shows and movies. He grew up playing the drums and has a collection of records ranging from old classics to famous soundtracks from his favorite games and movies.

Authored Insights

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laptop with the microsoft 365 copilot logo
What Microsoft’s Latest Copilot Changes Mean for Enterprise Licensing Strategy

Microsoft’s latest update to Copilot availability across Word, Excel, PowerPoint and OneNote is an important signal for enterprise leaders. More than a feature change, it clarifies the distinction between broadly available AI assistance and the premium, workflow-embedded experiences tied to Microsoft 365 Copilot licensing and deeper Copilot integration within core productivity workflows. Beginning April 15,…

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team meeting looking at an ai dashboard
The Model Choice Era: What Anthropic Means for Microsoft 365 Copilot

How multimodel Copilot changes strategy, governance and value realization for the enterprise For the past two years, enterprise conversations about generative AI have centered on a single question: How fast can we adopt Copilot to boost productivity while staying compliant? That question is evolving. Microsoft has begun introducing model choice into Microsoft 365 Copilot, which signals…

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ai workflows
When to Automate, When to Innovate: A Guide to AI Workflow Automation vs. Traditional Workflows 

Most teams overcomplicate the first move. They ask, “Which AI should we use?” when the better starting question is, “Is this a workflow problem first?” In our recent client work, the fastest and safest wins came from traditional automation: clearly defined stages, named owners and simple guardrails that turn messy handoffs into predictable flow. That…