Article 3 min read

IRS CP53E Refund Notice Scams: What Taxpayers Should Know

Accounting firms are seeing a noticeable increase in scams tied to IRS Notice CP53E, a legitimate notice that the Internal Revenue Service (IRS) has been issuing more frequently this year. As the IRS continues moving away from paper refund checks and toward electronic payments, many taxpayers are encountering CP53E for the first time – creating an opportunity for scammers to take advantage of confusion and urgency surrounding tax refunds.

What Is IRS Notice CP53E?

IRS Notice CP53E is a real IRS notice issued when the agency is unable to deliver a taxpayer’s refund by direct deposit. This typically occurs when banking information is missing, incorrect, rejected or unable to be validated.

The notice instructs the taxpayer to add or update direct deposit information through their secure IRS Online Account. If no action is taken within the required timeframe (generally 30 days), the IRS will typically issue a paper refund check instead.

As electronic refunds become the standard, the volume of CP53E notices has increased significantly, and many taxpayers may be unfamiliar with what the notice looks like or how to respond.

red glowing caution symbol representing a scam

Why Scammers Are Targeting CP53E

Because CP53E notices deal directly with tax refunds and bank account information, scammers are using convincing, but fraudulent versions of these notices to prompt immediate action. These fake communications are often designed to look official and may closely resemble legitimate IRS correspondence, making them difficult to identify at first glance.

The goal is to create urgency and trick recipients into sharing sensitive personal or financial information

How to Identify a Fake CP53E Notice

Taxpayers should be cautious if a CP53E‑related communication includes any of the following:

  • QR codes or links instructing the recipient to “verify,” “activate” or “unfreeze” a refund.
  • Requests for bank account details, Social Security numbers or personal information via phone, text message or email.
  • Urgent or threatening language demanding immediate action.
  • Instructions to contact phone numbers or websites not clearly associated with IRS.gov.
  • Claims that an IRS employee can update banking information on a taxpayer’s behalf.

While some legitimate IRS notices may contain links or QR codes, taxpayers should avoid scanning or clicking from the notice itself and instead navigate directly to IRS.gov.

The IRS has made it clear that bank account information for a CP53E notice can only be updated through a taxpayer’s secure IRS Online Account, and IRS employees cannot make these changes by phone, text or email.

What Taxpayers Should Do

If you receive an IRS CP53E notice – or something that appears to be one – consider the following steps before taking action:

  • Do not scan QR codes or click on links included in the notice.
  • Manually go to IRS.gov and sign in to your IRS Online Account.
  • Confirm the notice appears in your account before responding.
  • If the notice is legitimate and action is required, follow the instructions provided through your IRS Online Account.
  • Do not provide personal or banking information in response to unsolicited calls, texts or emails.

How Withum Can Help

If you have questions about an IRS notice you’ve received or are unsure whether a communication is legitimate, your Withum advisor can help you evaluate the situation and determine appropriate next steps.

Staying informed and approaching unexpected tax communications with caution can help protect you from fraud and identity theft.

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Have Questions or Need Guidance?

For more information on this topic, please contact a member of our team.

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