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A New Generation of Communication Tools for a New Generation of Alcoa Workers

Microsoft Teams transforms workflow for Alcoa employees.

At the Alcoa plant in the distant coastal town of Fjardaal, Iceland, employees relied on a magnetic board to assign and trade shifts, while standard email was used to communicate critical information from one shift to the next, both of which required people to be physically present to retrieve messages or confirm changes in shift assignments.

With the adoption of Microsoft Teams, company-wide announcements are now made with the confidence that everyone will see them via their devices, regardless of location, while operational information is quickly disseminated and passed along from one shift to the next to improve processes, safety, and efficiency.

Watch this video to learn how the adoption of Microsoft Teams transformed these otherwise manual tasks into a workflow better suited to a new generation of digitally savvy Alcoa employees who all carry smartphones.

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