User adoption is a large component to determine the success or failure of a new technology project, but getting people on board doesn’t mean you should let fundamentals like an information governance strategy fall by the wayside.
With disruptive technologies such as cloud computing, mobile devices and social enterprise tools, companies need a strong information governance strategy for this new environment.
When implementing a new technology, people and productivity come first. Think about how you’re going to get them engaged and what business processes you need to bring to this technology. Your focus with a new tool like Yammer, for instance, might be on training users on the basics of integrating a newsfeed, what you should say on a newsfeed and how to access another newsfeed for a different project.
Once the new technology is being adopted and people are leveraging it, check in on the fundamentals behind establishing an information governance strategy in this new environment. Mobile and social tools definitely require organizations to revise their governance strategy and develop an appropriate information usage policy.
These new technologies have an impact on governance, but many companies haven’t fully addressed the changes. Unless an organization has officially released an enterprise mobile environment in recent years, people in that organization have probably been making shortcuts with Dropbox, Google Drive and other tools that are free and widely available, and which may fail to store content in suitably secure ways.
With mobile technologies, for example, users seldom feel that protecting company data is their responsibility — they tend to see it as someone else’s problem. But bring-your-own-device (BYOD) security is still very important. Organizations must be able to acknowledge that BYOD is happening, and invest in their own mobile and cloud strategy. In this context, companies should provide mobile apps that allow access to company data, while preventing the data from physically residing on the device.
Here are a few tips for introducing new technology, in terms of an information governance strategy.
From a security perspective, the accessibility of cloud and mobile platforms is challenging traditional ways that organizations kept their information secure. Organizations are being challenged now to increase usability while maintaining a strong level of security.
Learn more about creating the right information governance strategy for your organization by contacting Portal Solutions.