BNPL License Must obtain NYDFS license to offer BNPL loans in NY | All non-bank BNPL providers (fintech lenders, BNPL platforms, loan buyers) must be licensed. NY “Banking Law” entities (NY-chartered banks, NY-licensed lenders) need authorization, not a license. Exempt orgs (national banks, federal credit unions, etc.) are exempt from licensing. |
Category Permission Additional approval for interest-free vs. interest-bearing products | All licensed or authorized BNPL lenders must obtain specific category permissions for offering interest-free BNPL, interest-bearing BNPL or both. (Not applicable to exempt organizations.) |
Interest Rate Cap 16% APR ceiling on BNPL loans with interest | Applies to all interest-bearing BNPL loans (offered by licensed or authorized lenders). Interest includes any finance/origination charges. (Federally chartered banks may not be subject to state interest caps due to preemption.) Zero-interest “pay-in-4” BNPL plans are unaffected since they charge no APR. |
Late/Penalty Fees $8 safe harbor cap; limits on multiple fees | Applies to all BNPL lenders (licensed or authorized). $8 per late payment or violation is the safe harbor max; higher fees require regulator approval. No multiple fees for one missed payment; total penalties can’t exceed the amount owed. |
Dispute Resolution and Refunds TILA-like billing error process | Applies to all BNPL lenders. Must allow consumers to dispute errors within 60 days; acknowledge in 30 days and resolve in ≤90 days. During disputes, no collection or negative credit reporting on disputed sums. Lenders must pursue merchant refunds for returns/cancellations and credit the consumer promptly. |
Unauthorized Use Liability Cap on consumer’s responsibility | Applies to all BNPL lenders. Consumer’s liability for unauthorized charges is capped at $50 (or less, if the unauthorized amount is smaller), mirroring credit card protections under federal law. |
Disclosure Requirements Pre-sale, post-sale and periodic statements | Applies to all BNPL lenders. Must provide pre-transaction disclosures (key loan terms, fees, consequences) before each purchase; written confirmation after each loan; and periodic billing statements for any month with a balance or charge. Disclosures must be in English and other languages used in service or advertising to NY consumers. |
Underwriting Standards Ability-to-repay evaluation required | Applies to all BNPL lenders. Must perform reasonable, income and debt-based underwriting on each BNPL loan and maintain written underwriting policies. Use of social networks or friends’ data for credit decisions is banned outright. |
Data Privacy and Consent Limits on data use and sharing | Applies to all BNPL lenders. Use, sharing or sale of “covered data” (any nonpublic consumer info) beyond servicing the loan requires opt-in consent for each specific use. Consent expires in one year and is never a condition for obtaining the loan. Lenders must allow easy opt-out/withdrawal and delete data (and ensure third parties delete it) if consent is withdrawn. Activities like targeted ads, cross-selling or selling data require separate annual consent. |
Operational and Reporting Customer service, records, capital, etc. | Applies to all BNPL lenders (licensed/authorized). Must provide a toll-free customer service line with live support at least 10 hours/day on weekdays and a contact email. Record-keeping (advertisements retained seven years), limited payment retries (max two attempts per due amount), capital requirements (surety bond or reserve for loan obligations) and periodic financial reporting and compliance officer designation are also mandated. |