Artificial Intelligence and the Rise of Duplicate Claims: What Plan Sponsors Should Understand
Artificial intelligence is transforming the healthcare claims ecosystem. Providers are using AI-driven tools to accelerate billing, automate coding, and optimize revenue-cycle management. Simultaneously, third-party administrators (TPAs) and insurance carriers are integrating AI into claims adjudication and operations to manage increasing claim volumes. For plan sponsors, the issue is less about the use of AI itself…