Taxpayers receiving these notices can use their smartphones to scan a QR code in the CP14 or CP14 IA to go directly to IRS.gov and securely access their account, set up a payment plan or contact the Taxpayer Advocate Service.
Scanning the QR code on the CP14 or CP14 IA gives the taxpayer direct access to the information they need on IRS.gov to resolve their account balance online without having to wait on the line to speak with an IRS representative or write into the IRS.
"These codes will give taxpayers immediate access to the most important information for them to pay their balances, set up payment agreements or reach out for help. We understand there's a lot of information on the web, and we want to give taxpayers more secure tools that can more easily help them resolve their tax situations." Darren Guillot IRS Small Business/Self-Employed Deputy Commissioner for Collection and Operations Support