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Warranty Controls

Complete fixed operations review focusing on procedures, write up opportunities, dispatching action and gross profit potential. After qualification, this thorough process can lead to better results for the service and parts department.

WARRANTY REIMBURSEMENT ANALYSIS

A review of retail parts mark up for submission to the factory to increase the warranty reimbursement rate to a level equal to the customer pay rate. A complete sample is completed for submission along with all documentation required by the manufacturer.

WARRANTY POLICY COMPLIANCE

Review of warranty claims processing to reduce chargebacks and maximize an efficient procedure for filing warranty claims. We are available for warranty audit appeals and negotiations with the manufacturer.

TRAINING AND AUDIT PREVENTION

Staying ahead of the factory audit is always a good option. We provide training and procedure review to reduce the risk of chargebacks by the manufacturer.

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